Effective Date: October 6, 2025
Overview
These Terms and Conditions, together with any policies they reference, set the rules for your access to and use of paintersandoverma.com and any related website that links to these Terms (the "Website"). Please review them carefully, since they affect your legal rights.
By accessing or using the Website, you agree to follow these Terms. If you do not accept them, do not use the Website. We may update these Terms or limit access at any time, with or without notice. If you keep using the Website after changes are posted, you accept the revised Terms. The Website is intended for users in the United States and its territories. You confirm that you are legally able to enter into a binding agreement and that you meet these requirements.
Our Privacy Policy describes how we collect, use, and protect personal information and is part of these Terms. By using the Website, you acknowledge that you have reviewed and accepted the Privacy Policy.
These Terms include a binding arbitration agreement and a class action waiver (see Section 20: Dispute Resolution).
1. The Website and What We Do
The Website is a technology platform that helps homeowners and consumers send service requests to independent service providers who offer home improvement, maintenance, repair, renovation, and similar services ("Third-Party Providers").
We do not:
- Deliver professional or home improvement services.
- Review the quality, licensing, or legality of Third-Party Providers.
- Confirm compliance with laws, permits, or licensing rules.
- Endorse or employ Third-Party Providers.
Your use of the Website gives you:
- Access to tools that connect you with Third-Party Providers.
- If you are a provider, access to potential customers.
All use is at your own risk.
2. Form Submission and Contact Consent
When you submit a form, you consent to our use of your information as described in the Privacy Policy. You also expressly agree that we and Third-Party Providers may contact you by:
- Phone (including autodialed or prerecorded calls)
- Text message
- Postal mail
Message and data rates may apply. Consent is not required as a condition of purchase. You may opt out by following the instructions provided.
You agree that:
- All information you submit is true and accurate.
- We may monitor or record calls.
3. Eligibility and Authority
You may use the Website only if you are able to form a binding contract and meet all of the following requirements:
- At least 18 years old.
- Located in the United States or its territories.
- Not prohibited from using the Website under applicable law.
If you accept these Terms on behalf of a company or other business, you confirm that you have authority to bind that business.
4. License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website on devices you own or control. All rights not specifically granted remain reserved.
5. Restrictions on Use
You may not:
- Use the Website to compete with us, harass others, or break the law.
- Scrape, hack, or overload the Website.
- Collect user information for unwanted outreach.
- Make false statements or misrepresent yourself.
- Copy, frame, monitor, or alter content without permission.
- Reverse engineer the Website or remove security protections.
We may suspend or end access at any time without notice.
6. User Content and Feedback
You may send us content such as feedback, messages, or reviews. You keep ownership of your content, but you grant us a worldwide, perpetual, royalty-free license to use, reproduce, distribute, and display it.
You represent that:
- You own the content or have the necessary rights to share it.
- The content does not violate any law or the rights of another person.
We may use feedback at our discretion and are not required to compensate you.
7. Links and Third-Party Sites
Any links to Third-Party Providers or outside websites are provided for convenience only. We are not responsible for their content, policies, or practices. Your use of those sites is governed by their own terms.
8. No Endorsement or Contracting
We do not endorse, verify, or guarantee any provider. Any quotes shown are informational only and not binding. Any agreement for services is made directly between you and the provider.
9. Premier Partners and Communications
By submitting your information, you authorize partner companies to reach you using automated technology, including phone or email. You do not have to provide consent to buy services. See Section 2 for details on how to opt out.
10. Disputes with Third Parties and Release
Any dispute with a Third-Party Provider is only between you and that provider. You release us from claims connected to those disputes.
California residents waive Civil Code §1542; similar waivers apply in other jurisdictions where permitted.
11. Intentional False Information
Submitting false contact details or address information may create legal liability. You agree to indemnify us and any affected providers for resulting losses and damages.
12. Proprietary Rights
All content on the Website, including trademarks and copyrights, belongs to us or our licensors. No ownership rights are transferred to you.
13. Reliance on Information
Information on the Website may be outdated, incomplete, or incorrect. We make no promise that it is complete or accurate.
14. Termination and Changes
We may change, suspend, or discontinue the Website or your access to it at any time. Some sections will still apply after termination, including disclaimers and arbitration provisions.
15. Disclaimers
The Website is provided "as is" and "as available."
We disclaim all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
Use the Website at your own risk.
16. Limitation of Liability
To the fullest extent allowed by law:
- We are not responsible for indirect, incidental, or consequential damages.
- Our total liability is limited to $100 or the amount you paid us.
Some jurisdictions do not allow these limits.
17. Indemnification
You agree to defend, indemnify, and hold us harmless from claims arising out of your:
- Breach of these Terms
- Content submissions
- Interactions with providers
18. DMCA and Infringement Notices
Send infringement claims to:
DMCA Agent
4023 Kennett Pike #50129
Wilmington, DE 19807
Include:
- A description of the work and where it appears
- Your contact information
- A statement that you are authorized to act
False claims may create liability.
19. Electronic Communications
You agree to receive communications electronically through email or Website postings. These electronic communications satisfy any legal requirement for written notice.
20. Dispute Resolution and Arbitration
Disputes must be resolved through binding arbitration under the Federal Arbitration Act, administered by the American Arbitration Association (AAA).
- Location: Boston, Massachusetts
- Claims ≤ $10,000 may be decided based on written submissions.
- No class actions or jury trials allowed.
- The arbitrator's decision is final and binding.
21. Choice of Law and Venue
Delaware law governs these Terms.
Any dispute that is not subject to arbitration must be brought in state or federal court in Delaware.
22. International Use
The Website is operated from the United States. If you access it from outside the U.S., you do so at your own risk.
23. Force Majeure
We are not responsible for delays caused by events beyond our control, such as natural disasters, war, or power failures.
24. California Notice
Consumers may contact the California Department of Consumer Affairs at:
400 R Street, Sacramento, CA 95814
Phone: (800) 952-5210
25. Statute of Limitations
Any claim related to the Website must be filed within one year unless a longer period is required by law.
26. Severability, Waiver, and Entire Agreement
If any part of these Terms is found invalid, the remaining provisions will remain in effect.
Headings are included for convenience only.
These Terms and the Privacy Policy form the entire agreement between you and us.
27. Miscellaneous
Using the Website does not create a joint venture, partnership, or employment relationship.
No third party has rights under these Terms.
28. Contact
If you have questions, contact us at the address above.
All rights reserved.
